Privacy Policy

CBSC Website Privacy Policy & Commitment

Credit Bureau Services Canada (“CBS Canada” or “CBSC”) is devoted to protecting the privacy of our customers and the users of cbscanada.com (“website”). With this Website Privacy Policy, we want to reassure all users of the website that we will not sell, share, or rent user information.

By entering this website, you agree to be bound by the Website Privacy Policy. Our Website Privacy Policy applies solely to information collected by this website. It covers the following:

• How you can correct any inaccuracies in the information.
• What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
• What choices are available to you regarding the use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as payment card data), that information is encrypted and transmitted in a secure way. You can verify this by looking for a closed lock icon in the URL address bar of your web browser, or looking for “https://” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, customer service, payment processing) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are encrypted and kept in a secure environment at all times.

Information Collection, Use, and Sharing

Our site does not covertly capture information regarding the specific activities of any particular user. Our site may, however, produce reports that permit us to view your activity on our site in anonymous or aggregated form. We do not use cookies, web bugs, or any other active content mechanism to capture or maintain information about users without their prior consent. We do not store any persistent information on your computer.

The only personal information we capture has been specifically submitted to us through the information request functions (chat, email or SMS opt-in). We only have access to the information that you voluntarily give us either through these channels or through other direct contact with you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than our client who assigned your file to us.

We may contact you via email or SMS in the future to remind you of your account, or to update you on changes to this privacy policy. You have the right to opt out of these messages at any time.

SMS Wireless Policy

By providing CBS Canada with your mobile number and opting in, you permit us to send you account-related text messages, such as reminders and notifications, in conjunction with your requested services.

• Number of messages will vary by account.
• By providing us with your mobile number and opting in, you agree you have ownership rights or permission to use the number you provide for account-related text messages.
• Message and data rates may apply.
• To opt-out, text STOP to 57011 or text STOP to any text message we send you. An opt-out confirmation message will be sent back to you.
• To request support, text HELP to 57011 or email us at info@cbscanada.com.
• If your device does not support MMS, any messages sent may be delivered as SMS messages.
• Wireless carriers are not liable for undelivered or delayed messages.

Links to Other Sites

This site contains a number of links to other sites. CBS Canada is not responsible for the security or privacy practices of these sites, the products or services offered by these sites, or the content appearing on these sites.

Security Measures

Our site is protected with a variety of security measures including change control procedures, passwords, and physical access controls. We also employ a variety of other mechanisms to ensure that data you provide is not lost, misused, or altered inappropriately. These controls include data confidentiality policies and regular encrypted database backups.

Changes to This Policy

CBSC may change this Privacy Policy at any time. Notice of any new or revised Privacy Policy, as well as the location of the new or revised statement, will be posted on the website for at least 60 days after the change. It is the obligation of users visiting the website before the change to learn of changes to the Privacy Policy since their last visit. Any change to this Privacy Policy shall be effective as to any website user who has visited the website before the change was made.

For questions or comments about our Website Privacy Policy, send an email to info@cbscanada.com.